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NP04524 Omni-Channel Customer Service Helpdesk (Phase 1)

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What the buyer wrote

The engagement of a delivery partner organisation to work with NSS to accelerate the delivery and increase the capacity and capability.

Bid for this and lost? There is a short window in which the decision can be questioned.

Details

What the buyer calls it
NP04524 Omni-Channel Customer Service Helpdesk (Phase 1)
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Where
in Scotland

Who the buyer named

The buyer published a contact address on this notice.

loraine.hartley@nhs.scot