What the buyer wrote
We require a supplier to work collaboratively within the CMA across IT colleagues and DFIS to provide an integrated and expert support solution for NUIX, Ringtail and Nimbus. The key outcomes include: • Embed the correct processes and workflows for us to maximise usage of our Licenses and have a flexible support package to assist CMA users through this transition period of understanding the new environment. • Support Nuix Case Management Strategy and Tactics. • Provide proactive Nuix Monitoring. • Provide Cloud Infrastructure Support. • Proactively promote Knowledge Transfer to the IT and DFIS teams. • Development of Customized Training Courses (number and focus to be agreed). • Train…
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Nuix and Ringtail Support and Training
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 23 Sep 2019
- Work ends
- 23 Sep 2021
- Kind of work
- Software development, Cloud, hosting and infrastructure
Who the buyer named
Jonathon Moloney was the named contact on this notice.