What the buyer wrote
DVLA requires a service that provides; Support of AWS cloud hosted services using automation tools such as Terraform, Ansible. Provision of 24/7 on call support for AWS Cloud hosted services on a 1 in 4 rota basis. Management of incidents and change via ServiceNow and JIRA. Enablement of knowledge transfer and skilling up of DVLA personnel (assessed on a fortnightly basis). Services currently supported are shown below, but over the next 12 months new services will be transitioned into Live support: • Strategic Card Payments (SCP) • Online Enforcement Payments (OEPP) • Fitness to Drive (F2D) • VED Calc • Integrated Enquiry Platform Vehicles • Integrated Enquiry Platform Drivers …
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Operational Cloud Service Support
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 Apr 2018
- Work ends
- 1 Apr 2019
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
Sharon Morris was the named contact on this notice.