What the buyer wrote
Our requirements are that: (a) The service must be free to users and will be funded by the GOC; (b) The service must be demonstrably independent of the NHS, UK Government, optical professionals and optical professional bodies; (c) The service must treat individuals fairly, regardless of their background, characteristics or circumstances and the service provider must collect EDI data (with appropriate regard to data protection legislation); (d) The service must be unbiased and resolution-focused; (e) The service must be visible on the Internet and have a dedicated web presence via the www.opticalcomplaints.co.uk domain (which will continue to be owned by the GOC); (f) The service must not be …
Details
- What the buyer calls it
- Optical Consumer Complaints Service (Mediation)
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Kind of work
- Professional services
Who the buyer named
Louise Hall was the named contact on this notice.