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Ordnance Survey Top Customer Survey

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What the buyer wrote

Ordnance Survey (OS) has started on a period of change and transformation in 2017. This transformation includes a shift in position from data capture/delivery to providing content/solutions and professional services; restructuring to reflect business priorities; and extending our reach internationally as well as maintaining a GB focus. One of our strategic ambitions during this change is to maintain a customer-centric approach when carrying out our strategy. In 2015 and 2016 Ordnance Survey (OS) commissioned an agency to conduct qualitative research with important B2B (businesses and partners) customers. B2G customers were included in 2015 but not 2016, as most had recently been contacted …

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Details

What the buyer calls it
Ordnance Survey Top Customer Survey
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
1 Dec 2017
Work ends
1 Dec 2019

Who the buyer named

Victoria Lavender was the named contact on this notice.

victoria.lavender@os.uk