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Out Of Hours IT Support Helpdesk

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What the buyer wrote

Leeds Trinity University seeks an organisation to provide out of hours IT support to its staff and students. The successful tenderer will be able to demonstrate previous experience of providing such support to the bespoke requirements of a Higher Education establishment. The main requirement is to provide immediate help to frequently asked questions and issues regarding the specific systems used at Leeds Trinity University, including • Standard desktop software queries for Microsoft Office. • Specific queries relating to Moodle • Specific queries relating to Turnitin • Specific queries relating to use of library systems • Access to electronic journals • Specific queries relating to …

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Awarded to

Northumbria Universityends (24 Feb 2020)

Details

What the buyer calls it
Out Of Hours IT Support Helpdesk
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
25 Feb 2017
Work ends
24 Feb 2020

Who the buyer named

Mark Hayter was the named contact on this notice.

m.hayter@leedstrinity.ac.uk