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Out of Hours Telecare

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What the buyer wrote

Regenda Homes is seeking to appoint a Service Provider to provide, monitor, manage and operate an Out of Hours Alarm Receiving Service (Service) and which performance will be managed and monitored by the Regenda Homes Independent Living Team. The Service will be available to Service Users living within Regenda Homes properties. There are approximately 960 Service Users across the Regenda Group who are in receipt of an Out of Hours Alarm Receiving Service with approximately 1700 calls (incoming and outgoing) made each month via the current service. These calls include log in/log off calls from the Scheme Managers. The demand for Out of Hours Alarm Receiving Service is expected to continue …

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Awarded to

Progress Housing Group Limited£75.9kends (31 Mar 2023)

Details

What the buyer calls it
Out of Hours Telecare
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Mar 2019
Work ends
31 Mar 2023

Who the buyer named

Peter Merity was the named contact on this notice.

peter.merity@regenda.org.uk