What the buyer wrote
o 4 year fixed price annual service contract for Kavo Dental Simulation Units (to be invoiced each year) o Yearly visit included as per annual Planned preventative Maintenance service (to be conducted every August) o All call outs and labour to be included. o All work undertaken to be subject to a 3-month warranty. o All electronic components to be covered by a 12month warranty. o Typical response times when the equipment is deemed unusable to be within 24 hours. o Engineers to have sufficient stock of regular parts that require repair, to ensure quick turnaround of faults. o To use genuine Kavo parts only. o Engineers to be highly experience with Kavo, with recent previous experience of sup…
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Planned Preventative Maintenance Service
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
Who the buyer named
Procurement Procurement was the named contact on this notice.