What the buyer wrote
Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services
Details
- What the buyer calls it
- Pre Tender Market testing: Customer Views
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 29 Jun 2018
- Work ends
- 1 Jul 2018
- Kind of work
- Marketing, advertising and communications
Who the buyer named
Daniel Walls was the named contact on this notice.