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Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

Southern Water Services Limitedservicesabove thresholdFramework
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What the buyer wrote

Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement services. The supplier will be expected to proactively identify efficiency opportunities and contribute to achieving Ofwat and regulatory water demand reduction targets. The procurement will use a Competitive Flexible Procedure with negotiation in accordance with the Procurement Act 2023, and will follow a two-stage process, starting with a conditions of participation stage (PQQ).

Details

What the buyer calls it
Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Framework
Yes: joining it lets you bid for call-offs without a new tender each time

Asking a question

Lucy Soper is the named contact on this notice. Questions closed on 10 Oct 2025, 16:00 BST.

lucy.soper@southernwater.co.uk

Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.