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IT Managed Services Contract

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What the buyer wrote

Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

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Details

What the buyer calls it
IT Managed Services Contract
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Where
in London

Who the buyer named

The buyer published a contact address on this notice.

procurement.enquiries@financial-ombudsman.org.uk