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Provision and Maintenance of Service Desk System

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What the buyer wrote

The Council is reviewing its current Service Desk System and is looking at the market for a replacement system that will offer improved functionality, value for money, aligned with ITIL process and provide simple customisable features. The contract will be for 36 months with the option to extend for a further 12 months. Full details for tender document can be found on www.supplyingthesouthwest.org.uk

Details

What the buyer calls it
Provision and Maintenance of Service Desk System
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Suitable for small firms
The buyer says yes. What that is worth
Work starts
14 Sep 2016
Work ends
24 Sep 2019

Who the buyer named

Jeff Tatum was the named contact on this notice.

jeff_tatum@bathnes.gov.uk