Provision of: (1) an Alarm Receiving Centre (ARC) and Telecare Alarm Call Monitoring service, and (2) an Out of Hours Repairs Call Handling service, and (3) an Anti-Social Behaviour Call Handling service.
What the buyer wrote
Grand Union Housing Group (GUHG) wishes to appoint an experienced service provider to deliver an Alarm Response Call Monitoring service, an Out of Hours Repairs Call Handling service, and an Anti-Social Behaviour Call Handling service on a 24/7/365 basis. The services will cover properties owned and / or managed by GUHG, privately owned properties and properties owned by others. The Alarm Response Call Monitoring Service is for customers living in properties owned and / or managed by GUHG and in other privately owned properties. There is a customer base of circa 4,600 to be covered by this service, broken into two different business areas; (i) GUHG Life24 and (ii) Bedford Borough Council Te…
Details
- What the buyer calls it
- Provision of: (1) an Alarm Receiving Centre (ARC) and Telecare Alarm Call Monitoring service, and (2) an Out of Hours Repairs Call Handling service, and (3) an Anti-Social Behaviour Call Handling service.
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in the East Midlands, in the East of England, in the South East
- Kind of work
- Security guarding and monitoring
Who the buyer named
Lowri Willis was the named contact on this notice.