Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations
What the buyer wrote
Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropriately to those calls. The Health and Social Care Partnership (“HSCP”) has approximately 4,500 service users with community alarms installed in their homes, and each service user is also likely to have a number of additional peripheral technologies (e.g. fall detectors, smoke alarms etc). It is anticipated that there will be approximately 22000 - 24000 foreground alarm activations each month. The contract will be awarded using NACs standard conditions of con…
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Details
- What the buyer calls it
- Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in Scotland
Who the buyer named
The buyer published a contact address on this notice.