Provision of a Corporate Automatic Call Distribution System & Associated Services
Leicester City Councilservices
What the buyer wrote
Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Provision of a Corporate Automatic Call Distribution System & Associated Services
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2018
- Work ends
- 31 Mar 2028
- Kind of work
- Software development, Logistics, courier and distribution
Who the buyer named
Mr John Morgan was the named contact on this notice.