Provision of a Customer Portal and Customer Relationship Management System
Calderdale Councilservices
What the buyer wrote
The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.
Details
- What the buyer calls it
- Provision of a Customer Portal and Customer Relationship Management System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 31 Mar 2018
- Work ends
- 1 Apr 2023
Who the buyer named
Paul Davis was the named contact on this notice.