Provision of a Customer Portal and Customer Relationship Management System
Calderdale Mbc - Recyclingservices
What the buyer wrote
The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Provision of a Customer Portal and Customer Relationship Management System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2018
- Work ends
- 31 Mar 2025
Who the buyer named
The buyer published a contact address on this notice.