Provision of an Employee Assistance Programme (EAP)

The University employees approximately 2500 employees predominantly based within the West Midlands region in Walsall, Wolverhampton and Telford. A very small number of staff are based overseas. The University is seeking to contract with an EAP supplier to deliver an effective EAP service to the University’s employees; however use of the service will not be mandatory. Pass/Fail requirements are as follows: • Accreditation to ISO 9001-2008 ( a quality management standard for all procedures and policies including EAP service elements) • Accreditation to ISO 27001 – 2005 (an information security management standard) • Accredited membership of the Employee Assistance Professionals Asso…

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