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Provision of an Integrated Multi Channel Customer Contact and Resource Management Solution

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What the buyer wrote

The provision of a Framework for an Integrated Multi Channel Customer Contact and Resource Management Solution and ongoing Support and Maintenance, initially for use by South Yorkshire and Humberside Police but available to a number of Forces within the North East Region.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Sopra Steria Ltd£11.8mends (15 May 2024)

Details

What the buyer calls it
Provision of an Integrated Multi Channel Customer Contact and Resource Management Solution
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
goods
Work starts
15 May 2016
Work ends
15 May 2024

Who the buyer named

Laura Foster was the named contact on this notice.

laura.foster@southyorks.pnn.police.uk