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Provision of Caseworkers for Remote Processing of Benefits

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What the buyer wrote

The Council is seeking to appoint one company to a call off contract period of 3 years (with an option to extend for a further 2 years) to provide off site processing resource for Benefits (Housing and Council Tax Reduction). The contract will provide the Council with additional resources if and when required to address work pressures so as to minimise the impact on service delivery. Additional information: All tender documents are accessible via the Council's etendering portal: https://procontract.due-north.com/Login Interested suppliers must register on the portal to view the documentation and all queries relating to this tender must also be sent via the portal.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

TBC Limited£784.3kends (2 Jul 2020)
Able 2 Occupational Therapy Services Limited£87.8kends (28 Feb 2020)

Details

What the buyer calls it
Provision of Caseworkers for Remote Processing of Benefits
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
2 Jul 2017
Work ends
2 Jul 2020

Who the buyer named

Ms Paula Hattin was the named contact on this notice.

paulahattin@southend.gov.uk