Provision of Client Survey on Quality and Impact of Trade Services
What the buyer wrote
The Department for International Trade (DIT) has a number of key corporate targets that it reports on. These targets relate to the quality of the support and advice given and firms' satisfaction with the service received. Performance against these targets has been measured to date through the Performance & Impact Monitoring Survey (PIMS). As part of the transformation of UKTI (now International Trade & Investment (ITI) within DIT) an in-depth review of PIMS has been recently undertaken. DIT wants to build on PIMS while introducing amendments to operation and approach to strengthen the end product in the key areas highlighted in the PIMS review. Alongside performance monitoring there is al…
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Awarded to
Details
- What the buyer calls it
- Provision of Client Survey on Quality and Impact of Trade Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 11 May 2017
- Work ends
- 31 Aug 2021
- Kind of work
- Management consultancy, Research, evaluation and insight
Who the buyer named
Keith Jackson was the named contact on this notice.