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Provision of Customer Services, mini competition under CCS RM6295 Outsourced Services Framework Lot 1

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What the buyer wrote

Provision of a fully outsourced Customer Services. This service has been procured through further competition under CCS framework RM6295 Outsource Services, Lot 1, Citizen Experience. The contract to be for an initial 3 year period commencing 1 October 2026 with 2 year extension option subject to performance and budget.

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Details

What the buyer calls it
Provision of Customer Services, mini competition under CCS RM6295 Outsourced Services Framework Lot 1
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Where
in London

Who the buyer named

The buyer published a contact address on this notice.

SCRProgramme@barnet.gov.uk