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The Crier

Provision of Dovetail Software Subscription Renewal

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What the buyer wrote

The current research recording tools or platforms available to the user researcher team for research, for example, MS Teams & User Testing.com are inadequate. The user research team's approach to recording interviews has been ad-hoc and at best suboptimal. It is difficult to accurately record research interviews, undertake detailed analyses and share the findings. In addition, due to the non-standardised tool used by the user research team to record and transcribe user research interview sessions, it is difficult to report and share research findings in a way that is consistent and effective. This tool will improve the UCD team's ability to share research findings with stakeholders and colle…

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Details

What the buyer calls it
Provision of Dovetail Software Subscription Renewal
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
1 Apr 2025
Work ends
1 Apr 2027
Where
in the North West

Who the buyer named

Digital Services Managed Service Team was the named contact on this notice.

ict_services@crowncommercial.gov.uk