Provision of Housing Benefit and Council Tax Remote Processing Services
What the buyer wrote
The Council will require between two and four Housing and Council Tax Benefit officers to provide remote processing of the Council’s Housing and Council Tax Benefit claims. The Assessment Officers will carry out all types of assessments including council and private claims, working age and pension age claims and Passport and non-passport claims. They will also be required to process overpayments using the Council’s Sundry Debtors system and reply to customer’s queries in writing and on the telephone. The exact number of workers required on any given month will be determined by the Council and will depend upon the volume of work. The Council will issue instructions to the Contractor as an…
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Details
- What the buyer calls it
- Provision of Housing Benefit and Council Tax Remote Processing Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 3 Apr 2016
- Work ends
- 31 Mar 2018
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.