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Provision of Institute of Customer Services (ICS) Report

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What the buyer wrote

The provision of bespoke analysis from the UKCSI research to cover DVLA service. Additional information: The period of the contract : one (1) year, with the option to extend for a further two (2), one (1) year periods (1 + 1 + 1), commencing on 6th September 2018 and expiring on 5th September 2019. Value £7,500 First 1 year extension taken up value £7,500 Second 1 year extension taken up value £7,500

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Institute of Customer Services£22.5kends (5 Sep 2021)

Details

What the buyer calls it
Provision of Institute of Customer Services (ICS) Report
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Work starts
5 Sep 2018
Work ends
5 Sep 2021

Who the buyer named

Dale Best was the named contact on this notice.

dale.best@dvla.gov.uk