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Provision of IT Helpdesk and Support Services

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What the buyer wrote

Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability. For this provision Avon Fire and Rescue Service requires a Help Desk Service, Desk Side Service, IT Strategic and Technical Expert Advice Service, IT Development Service and Support and Maintenance Service. The IT Strategic and Technical Expert Advice Service will assist with the management of IT provision, advise on the…

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Details

What the buyer calls it
Provision of IT Helpdesk and Support Services
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Mar 2019
Work ends
31 Mar 2023

Who the buyer named

Amy Harraway was the named contact on this notice.

amy.harraway@avonfire.gov.uk