Provision of Logrhythm S&M and Professional Days
What the buyer wrote
1. The Authority has a requirement for Support and Maintenance which includes: a. Hardware Support and replacement if needed. b. Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time. c. Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract. Commencement of the new support contract will be 30/9/20 2. The Authority has a requirement for 10 LogRhythm Professional Service Days each year to: a. Help create log-parsing policies for new source types that LogRhythm do not currently support. b. Help to configure the application to best suit DVLA environment. …
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Awarded to
Details
- What the buyer calls it
- Provision of Logrhythm S&M and Professional Days
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 29 Sep 2020
- Work ends
- 29 Sep 2021
- Kind of work
- Software development, Cyber security
Who the buyer named
The buyer published a contact address on this notice.