Provision of security and customer care at bus stations within West Yorkshire

The contract requires the provision of competent Customer Care Officers to ensure a standard of customer experience which satisfies customers and stakeholders needs. The service will include security and premises patrolling. Additional information: Invitation to tender documents can be obtained from WYCA's e-tendering system https://in-tendhost.co.uk/westyorkshireca/aspx/Home. Hover on and select 'Tenders' followed by 'Current' and 'View Details'. There will be a registration process after which access can be gained to the documents.