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Provision of Shoretel Telephony Maintenance and Support

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What the buyer wrote

Wyre Forest District Council wish to appoint a Contractor to provide Maintenance and Support for the Shoretel Telephony Infrastructure and software. The appointment will be by way of competitive Tender. Submissions are requested for both a 3 Year and 5 Year contract. Wyre Forest District Council (WFDC) under took a complete refresh of its Telephony infrastructure in 2011 and now uses Shoretel switches and associated software to deliver its telephony, Unified Communications and Call Centre requirements. WFDC currently run a ShoreTel IP telephony system. The system is currently running version 14.2 on a virtual server. All VOIP traffic has QoS and is fully encrypted across the network. The c…

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Awarded to

Solar Communcations Ltd£80.9kends (27 Sep 2021)

Details

What the buyer calls it
Provision of Shoretel Telephony Maintenance and Support
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Sep 2016
Work ends
27 Sep 2021

Who the buyer named

The buyer published a contact address on this notice.

procurement@wyreforestdc.gov.uk