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Provision of Telephony and Contact Centre Services

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What the buyer wrote

The Contracting Authority wishes to receive responses to the Selection Questionnaire from suitably qualified and experienced Telephony and Contact Centre providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability within the requisite timescale, which is notified to Potential Bidders in the Selection Questionnaire) to provide the range of Services as set out in Appendix A - High-level Requirements.docx, in a safe and effective manner.

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Details

What the buyer calls it
Provision of Telephony and Contact Centre Services
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
goods
Where
in London

Who the buyer named

The buyer published a contact address on this notice.

duncan.baldwin@citizensadvice.org.uk