Public Sector Equality Duty Disability Literature Review

The Single Financial Guidance Body (SFGB) is subject to the Public-Sector Equality Duty (PSED) which is part of the Equality Act and is a proactive strategic duty on public bodies and others carrying out public functions. The PSED is also an evidence driven duty and knowing your customers is an essential element of this. SFGB puts a very strong focus on customer information, evidence and segmentation. Whilst that evidence may not always be directly focused on protected characteristics in some cases such as the Financial Capability Strategy it is in relation to some characteristics such as sex and age. In other cases, there is detailed data which is collected, for example in relation to ra…

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