Qmatic Queue Management and Customer Journey Software
What the buyer wrote
For the provision of Qmatic Queue Management and Customer Journey Software. Qmatic is a business-critical system that underpins the delivery of face-to-face customer services. It enables the council to safely and efficiently manage customer demand across reception and service centres, ensuring residents are served fairly and in a structured manner
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Awarded to
Details
- What the buyer calls it
- Qmatic Queue Management and Customer Journey Software
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Where
- in London
Who the buyer named
Mercy Arinaitwe was the named contact on this notice.