What the buyer wrote
The deliverable for this project is a fully-functional CRM (Customer Relationship Management) system, operating as a back office system with a clean and full integration to the London Borough of Tower Hamlets website, and other existing back office systems. The system should support Tower Hamlets ambition to provide a modern digital service to its residents and customers; to provide effective and efficient workflows and data sharing; and to provide data for insight and evidence driven decision making. More information about this tender can be obtained via the following Hyperlink. https://procontract.due-north.com/Advert?advertId=c0bf42ef-9307-ea11-80fb-005056b64545&fromRfxSummary=True&rfxId=…
Details
- What the buyer calls it
- R5407 CRM for Tower Hamlets
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Work starts
- 3 May 2020
- Work ends
- 3 May 2023
- Kind of work
- Website design and development
Who the buyer named
Julia Estruga was the named contact on this notice.