What the buyer wrote
The council is committed (a) to using data to measure its effectiveness and plan its services and (b) to putting residents at the centre of what it does. The new residents' survey should reflect this (noting that this approach is a shift away from comparing with other councils and simply measuring levels of satisfaction.)
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- RBBC - JM - Resident Survey - AWARD
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 May 2020
- Work ends
- 31 May 2023
- Kind of work
- Research, evaluation and insight
Who the buyer named
Jo Stone (ESCC) was the named contact on this notice.