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The Crier

RBBC - KR Customer Relationship Management Solution - AWARD

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What the buyer wrote

To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Firmstep Ltd£96.5kends (7 Mar 2020)

Details

What the buyer calls it
RBBC - KR Customer Relationship Management Solution - AWARD
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
8 Mar 2017
Work ends
7 Mar 2020

Who the buyer named

Julian Wood (UOB) was the named contact on this notice.

j.d.wood@brighton.ac.uk