What the buyer wrote
12 month contract for Hertfordshire Constabulary to host and supply software services to capture real-time and multi-channel feedback from the public. This is responsive and pro-active giving a 'Voice of the Customer' dashboard view and reports to Hertfordshire Constabulary.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Real-time Voice of the Customer Feedback
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- goods
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 25 Feb 2019
- Work ends
- 25 Feb 2020
- Kind of work
- Technology and digital
Who the buyer named
Jennifer Cartwright was the named contact on this notice.