Referral Triage Services - NHS Birmingham Cross City CCG

Clinical Triage is a way of monitoring; directing and appropriately managing patient referrals with the aim of ensuring that the most clinically effective and cost effective outcomes are achieved, whilst at the same time respecting patients’ rights to choice (as defined in the NHS Constitution). NHS Birmingham CrossCity CCG is looking to commission a twelve month pilot to deliver referral triage services for all elective referrals from primary care from April 2016. The outcome of the pilot is to test proof of concept which is driven by impact on patient experience, data collection and clinical quality. The service must have the ability to receive and check referral documents from NHS…

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