Remote Revenues and Benefits Handling Services on a Call Off Basis

Tenders are invited for the supply of services in respect of remote processing of revenues and benefits work packages. The Council requires a flexible arrangement to enable the allocation of a number of work packages on a regular basis and increased numbers on a call off basis at times of peak demand. This will consist of a range of work packages consistent with the day to day workload for a busy Revenues and Benefits division of a unitary Local Authority. More specifically: Housing and Council Tax Benefit and Council Tax Local Support Scheme – processing, from start to completion, a wide range of new claims, changes, more specialist work and handling general written correspondence. This…

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