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The Crier

Request for Information: On-Train, Station and CSC Ticketing Services

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What the buyer wrote

LNER's existing on-train ticket issuing system was last tendered in 2015, and the at station and at Contact Centre system (CSC) in 2019. They currently have deployed in excess of 235 on-train devices, and around 120 at-station/at- CSC. (This excludes Ticket Vending Machines, which are not part of this tender) Since then, we have seen significant changes in the way we retail tickets, and this needs to be reflected in the next generation of retail systems we provide for our colleagues. With the success of Smart and E-tickets, the shift to season tickets on smart cards, and the planned ITSO on Mobile initiative, demand for traditional credit card-sized tickets and paper roll tickets has signifi…

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Details

What the buyer calls it
Request for Information: On-Train, Station and CSC Ticketing Services
How they are buying
The buyer did not say
Type
goods

Who the buyer named

The buyer published a contact address on this notice.

johnw@fpaconsulting.co.uk