Request for Quotation for Provision of HPLC systems Servicing, Maintenance and Repair
What the buyer wrote
The contract should include the following as a minimum for each instruments: • Telephone technical support (hardware & software) from qualified personnel, within 24 hrs of initial contact. • One annual on-site preventative maintenance visit (including parts, travel and labour) • Unlimited on-site repair visits (including travel and labour) • Parts, consumables and supplies required for repair to maintain the performance of the instrumentation including but not limited to seals, tubing, lamps, vacuum pump parts… • In the event of breakdown, availability of an engineer on-site for repair within 2 working days of the call being logged. • Cover of PCs and software related to the instrument…
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Request for Quotation for Provision of HPLC systems Servicing, Maintenance and Repair
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Apr 2015
- Work ends
- 30 Apr 2017
- Kind of work
- Medical equipment and consumables
Who the buyer named
Emma Roberts was the named contact on this notice.