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Research & Evaluation for Customer and Claimant Communications

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What the buyer wrote

The Department for Work and Pensions (DWP), Operational External Communications (hereafter referred to as the Authority) requires research and evaluation for all the Authority communication customer channels and claimant facing letters, leaflets, forms, websites, videos, posters and SMS texts.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Ipsos MORI£100kends (1 Feb 2020)

Details

What the buyer calls it
Research & Evaluation for Customer and Claimant Communications
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Feb 2017
Work ends
1 Feb 2020

Who the buyer named

Supplier Service Desk was the named contact on this notice.

supplier@ccs.gsi.gov.uk