Research into passengers' awareness of planned disruption
What the buyer wrote
The aim of this study is to update ORR's understanding of passenger awareness of planned rail service disruption including how and when passengers become aware of possessions. The consultants is to undertake market research to derive robust quantitative estimates regarding the timing and of level passenger awareness of planned disruption. This research will be used to inform our policy on incentivising Network Rail to notify operators sufficiently early regarding planned service disruption. Methodology This is a difficult area requiring expert questionnaire design. A key difficulty is obtaining information regarding passengers that in the event of planned disruption would not trav…
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Awarded to
Details
- What the buyer calls it
- Research into passengers' awareness of planned disruption
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 21 Dec 2016
- Work ends
- 5 May 2017
- Kind of work
- Professional services
Who the buyer named
Gayle Webster was the named contact on this notice.