Research to Support the Development of HMRC's Digital Services for Agents
What the buyer wrote
HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
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Awarded to
Details
- What the buyer calls it
- Research to Support the Development of HMRC's Digital Services for Agents
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Kind of work
- Research, evaluation and insight
Who the buyer named
e.procurement@hmrc.gsi.gov.uk was the named contact on this notice.