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Respond Case Management System

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What the buyer wrote

This contract is for a case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports. Procurement will be carrying out an exception Direct Award. It will not be cost effective to procure a b…

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Awarded to

Aptean Ltd£67.2kends (30 Sep 2028)

Details

What the buyer calls it
Respond Case Management System
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
30 Sep 2025
Work ends
30 Sep 2028
Where
in the North East

Who the buyer named

The buyer published a contact address on this notice.

corporateprocurement@stockton.gov.uk