What the buyer wrote
The purpose of this research is to ensure that the Rail Ombudsman continues to provide a timely and effective means of redress for consumers. It should review the operation of the Rail Ombudsman scheme against the terms on which it was appointed, current best practice, and the reporting relationships between the Rail Ombudsman and the relevant parties.
Details
- What the buyer calls it
- Review of the Rail Ombudsman
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 20 Jan 2020
- Work ends
- 20 Apr 2020
- Kind of work
- Research, evaluation and insight
Who the buyer named
Mayank Vyas was the named contact on this notice.