RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme
What the buyer wrote
Before launching a procurement procedure to replace existing services and solutions currently supporting channels, customer contact, billing and debt management, NI Water is conducting a formal Pre-Market Engagement (PME) exercise. At a summary level this is intended to inform the marketplace of NI Water’s current position, needs, target outcomes, and thoughts around procurement approach as well as engage with solution vendors and integrators to inform NI Water in support of developing requirements, Target Operating Model, procurement strategy and business case.
Details
- What the buyer calls it
- RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in Northern Ireland
Who the buyer named
sourcingniwater.com was the named contact on this notice.