What the buyer wrote
PLS are inviting bids from suppliers to provide a maintenance contract which will support the CommVault software used for their backup environment. Offers are invited to supply pricing for CommVault CASP – Basic Support Renewal. The contract period is to run for a total period of 14 months from 1st February 2015 to 31st March 2016. The following services are to be provided as part of this support: Centralised Service Desk Remote telephone support Remote email support Secure GoToAssist / VPN Support Quarterly on site Health Checks Installation of new licences Pre-sales assistance Regular hours of service operating between 08:00 – 18:00 Monday to Friday (excluding Ba…
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Awarded to
Details
- What the buyer calls it
- RM5160 SO8091 – Provision of Backup Maintenance
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 20 Feb 2015
- Work ends
- 31 Mar 2016
Who the buyer named
The buyer published a contact address on this notice.