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RM5879 SO10434 Provision of Licences Support

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What the buyer wrote

Suppliers are asked to provide quotes for 1E Premier Support services (off-the-shelf package). This support will cover the following licences: **4,200 x Nomad 2012 Licences In line with 1E’s off-the shelf support package, this service should include the following: *Online Support Portal *Information Services *To include product help, product FAQs and access to the dedicated 1E website area *New releases and product updates *Service hours operating 09:00 – 17:00 Monday to Friday, excluding public holidays *The services listed under 5.3 will form part of the SLA for this contract. Suppliers are requested to provide prices for a three (3) year contract, commencing 30th September 20…

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Awarded to

Insight Direct (UK) Ltd£25.4kends (29 Sep 2018)

Details

What the buyer calls it
RM5879 SO10434 Provision of Licences Support
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
29 Sep 2015
Work ends
29 Sep 2018

Who the buyer named

Cabinet Office was the named contact on this notice.

info@crowncommercial.gov.uk