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Royal Mail Quality of Service Audits

OFCOMLondonservices
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What the buyer wrote

Ofcom is the communications regulator in the UK. We regulate the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. Ofcom operates under a number of Acts of Parliament. In accordance with Ofcom’s functions under the Postal Services Act 2011, Ofcom has imposed a Designated Universal Service Provider Condition (DUSP Condition) on Royal Mail Group Limited (Royal Mail). Among other things, this condition imposes certain Quality of Service standards on Royal Mail in connection with its provision of the Universal Postal Service. These standards include, for example, delivering: • 93% of first class letters within one working …

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Details

What the buyer calls it
Royal Mail Quality of Service Audits
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in London

Who the buyer named

The buyer published a contact address on this notice.

sarah.jones@ofcom.org.uk