What the buyer wrote
Nacro is seeking to procure a Service Desk Management System which meets the needs of our HR and ICT Teams. Currently ICT uses Spiceworks to manage their requests for service; HR does not currently utilise software to manage requests for service. Although the HR and ICT Teams will be using the System independently, there are common workflows, such as the starters, leavers and movers process, where both teams will be working on the same ticket. Additional information: Responses to questions raised.
Details
- What the buyer calls it
- Service Desk Management System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 4 Nov 2019
- Work ends
- 3 Nov 2022
- Kind of work
- IT support and managed services
Who the buyer named
Rocco Zitola was the named contact on this notice.